Privacy Policy

Introduction

paysüki ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our payment processing services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

Information We Collect

Personal Information

We collect personal information that you voluntarily provide to us when you register for our services, express an interest in obtaining information about us or our products and services, or otherwise contact us. The personal information we collect may include:

• Name and contact information (email address, phone number, mailing address)
• Business information (company name, tax identification number, business license)
• Financial information (bank account details, processing history)
• Payment card information (processed securely through PCI-compliant systems)
• Government-issued identification (for verification purposes)

Transaction Information

When you use our payment processing services, we collect information about your transactions, including:

• Transaction amounts and dates
• Payment methods used
• Customer information related to transactions
• Chargeback and dispute information

Automatically Collected Information

We automatically collect certain information when you visit, use, or navigate our website:

• IP address and browser type
• Device information and operating system
• Usage data and analytics
• Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect for various purposes, including:

• Processing and managing your payment transactions
• Verifying your identity and conducting fraud prevention
• Complying with legal and regulatory requirements
• Providing customer support and responding to inquiries
• Improving our services and website functionality
• Sending administrative information and service updates
• Marketing our services (with your consent where required)
• Detecting and preventing fraud, security breaches, and illegal activity

Information Sharing and Disclosure

We may share your information in the following circumstances:

Service Providers

We share information with third-party service providers who perform services on our behalf, including payment processing, fraud detection, data analysis, customer service, and marketing assistance.

Business Partners

We may share information with banks, card networks, and other financial institutions necessary to process your transactions and provide our services.

Legal Requirements

We may disclose your information when required by law, court order, or government regulation, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

Business Transfers

In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business, your information may be transferred to the acquiring entity.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• PCI-DSS Level 1 compliance for payment card data
• Encryption of data in transit and at rest
• Regular security assessments and penetration testing
• Access controls and authentication requirements
• Employee training on data protection and security

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Right to access your personal information
• Right to correct inaccurate or incomplete information
• Right to delete your personal information (subject to legal requirements)
• Right to restrict or object to processing
• Right to data portability
• Right to withdraw consent (where processing is based on consent)
• Right to opt-out of marketing communications

To exercise these rights, please contact us using the information provided below. We will respond to your request within the timeframe required by applicable law.

Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We retain transaction data for a minimum of seven years to comply with financial regulations and to assist with fraud prevention and dispute resolution.

International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. If you are located outside the United States and choose to provide information to us, please note that we transfer the information to the United States and process it there. We ensure appropriate safeguards are in place for such transfers.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: